Privacy & Transparency Notice

Phoenix Legal Limited

Data Controller – Phoenix Legal Solicitors is a trading name of Phoenix Legal Limited of 126 Banks Road, West Kirby, Wirral CH48 0RF, who is the data controller. Further contact details are available from

Purposes of Processing – Your data will be processed in order to:

  • Market Phoenix Legal Solicitors services to you;
  • Provide services under contract to you;
  • Provide services to others (in so far as this does not breach client confidentiality);
  • Comply with regulatory and other legal obligations; and
  • Protect Phoenix Legal Solicitors against potential claims.

Legal basis – Your data will be processed on the basis that Phoenix Legal Solicitors has a legitimate interest in being able to achieve the aims of processing set out above. Where special category data is provided, the provider of the data warrants that they consent to Phoenix Legal Solicitors processing that data or that they have obtained written consent from the data subject.

Personal Data Held – AS a minimum, Phoenix Legal Solicitors is required to positively identify its clients. This also includes positively identifying a director in the case of a corporate client. In addition, Phoenix Legal Solicitors holds whatever information is provided to it by its clients and others. This will rarely include special category data.

Failure to Provide Data – Phoenix Legal Solicitors obtained most personal data from its clients and those who have indicated that they have an interest in Phoenix Legal Solicitors services. Phoenix Legal Solicitors also obtains some personal data from other correspondents. Phoenix Legal Solicitors also collects some data from publicly available sources (e.g. Companies House).

Recipients – Any data provided by a client is treated as confidential to that client and will only be shared with others in so far as this is necessary in order to provide the services contracted for by the client, to comply with regulatory and other legal obligations and to protect Phoenix Legal Solicitors against a potential claim. In order to provide its services, Phoenix Legal Solicitors relies on the services of certain data processors. These include secure cloud storage for files and emails. In each case, Phoenix Legal Solicitors ensures that data is processed in compliance with its policy.

Third Countries and Safeguards – Other than when required in order to provide services as required in individual matters, data is rarely sent to third countries. Where it is, the relevant devices are password protected and equipped with tracking and remote wipe software. The devices are personally accompanied.

Retention Period – Data is held for six years from the end of the relevant matter or for six years where not associated with a particular matter.

Data Subjects Rights – Where relevant, you have the right (subject to client confidentially) to:

  • Withdraw consent to the processing of your data;
  • Complain to a supervisory authority regarding the processing of your data (; and
  • Obtain a copy of the data held on you and to correction of any errors in that data.

Automated Decision Making – None.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page. To opt out, call our team on 0151 306 3694, and we will remove your details from our database.

Privacy Policy Version 1.2 Last edited 15th May 2018. Edited & customised by: Phoenix Legal Limited, 31 Croome Drive, West Kirby, Wirral, CH48 8AD.