Home » Housing Disrepair

Housing Disrepair Claims

Claim Compensation if your Private or Social Housing Landlord failed to carry out repairs in your home.

Get the compensation your deserve with our expert No win No fee Housing Disrepair Solicitors.

Excellent TrustScore | 4.6 on TrustPilot

Call our Experts now Request a Callback
Housing Disrepair Solicitors

Our work has been featured in

As featured in Sky News
As featured in Independent
As featured in Independent.ie
As featured in The Telegraph
As featured in Yahoo Finance
As featured in Manchester Evening News
As featured in Mirror

Making a Housing Disrepair Claim

Claiming for housing disrepair can include the following:

What constitutes disrepair?

Disrepair includes damp or rising damp causing condensation and mould in the property. This can be caused by a leaking roof, broken or blocked gutters, cracked walls, leaking pipes or rotten window frames.

However, condensation is the most common form of damp in rented properties. This occurs when moisture in the air comes in contact with a cold surface, such as a window or a cold wall. Mould can grow on walls and window frames.

Severe mould growth can be a health problem for people with asthma or other chest problems and can exacerbate these conditions.

What timescales do Landlords need to adhere to?

There is a set protocol for dealing with these claims and the landlord has 20 days in which to respond to a ‘letter of claim’ so the timescales are tight.

Is Legal Aid available for Housing Disrepair Claims?

Legal aid is only available in Housing Disrepair claims where the disrepair is a serious risk to a person’s health and safety so most claims do not qualify.

There is also no costs protection in Housing Disrepair claims and so a policy of insurance will be needed if you wish us to act on a no win no fee basis which we can obtain for you.*

* Subject to entering into a No Win No Fee agreement in conjunction with an After the Event insurance policy and complying with your responsibilities under its terms.

Housing-related Case Studies

Safe as Houses campaign by the Mirror

Approximately 520,000 social housing homes that fall below the Governments [...]

Council House With Inch Wide Cracks

Recent BBC news article has shown an example of how [...]

Consequences of not serving all tenants the correct eviction notice

Phoenix Legal Limited have recently defended a client in relation [...]

Case Study – Tenancy Deposit

Phoenix Legal Limited recently acted on behalf of a client [...]

How Our Solicitors Work to Help You

Our experienced solicitors have dealt with road traffic accident claims for over 20 years and recovered millions of pounds in compensation for clients.

We deal with all types of accidents including those involving pedestrians, animals, cyclists and vehicles being towed.

The compensation you receive will cover any rehabilitation costs.

From the start our team will guide you through the claims system.

We will make sure that you are kept up to date with the progress of your claim.

We will work hard to ensure you have the best representation available, and also have all the information necessary to guarantee you the compensation you deserve.

At Phoenix Legal we offer a free initial consultation, either at our offices or by any other means, be it Skype, Facetime or Whattsapp Video calling, we want to make the process as easy as we can for you.

Make a Free Enquiry

Fill in our contact form and we will get back to you to discuss your case.

    Are you a?

    What is the name of your Council/ Housing Association?

    Are you renting from:

    Have you been in the property for at least 9 months?

    Have you reported the disrepair and made a written complaint?

    Was the disrepair reported and written complaint made over 4 months ago?

    Is your rent in arrears?

    Unfortunately we are unable to assist you at this moment in time.

    In order to qualify for our help Issues with the building is still your landlord's responsibility - Please contact your local council and speak to their private renting team who will be able to inspect the property and make orders to your landlord to fix it.

    However, you may be eligible for a Tenancy Deposit Claim. Please request a call back on the form below.

    What issues are you experiencing?

    Are the issues ongoing at your property?

    Did you make a complaint or report it?

    Sorry, we are not able to help you at this time. Your issues must be ongoing and you need to make a complaint, please come back to us at a later date.

    Do you have time to answer 6 quick questions here about your situation?

    Has your landlord failed to take any positive action within a reasonable time? (Optional)

    Approximately how long ago did you complain? (Optional)

    How did you make your complaint? (Optional)

    Is your rent in arrears? (Optional)

    By how many months? (Optional)

    Can you tell us a bit about the disrepair and when is the best time to call you? (Optional)

    Please enter a few of your details...



    We are committed to protecting your personal information. The information on how we handle your data is in our privacy policy.